Complaint Management
Powerful features designed for small and medium businesses
Generate unique QR codes for each location or department. Customers scan and submit complaints in under 60 seconds.
Manage complaints across all your business locations from a single dashboard with location-specific routing.
Track complaint status, monitor resolution times, and identify trends across your business operations.
Automatically route complaints to the right department with customizable workflows and assignments.
Keep customers informed with status updates and maintain communication throughout the resolution process.
Enterprise-grade security with role-based access control and encrypted data storage for your peace of mind.